Worship Tone Support
Here, you'll find all the assistance you need to make the most out of our worship concerts and patches. Whether you're looking for answers to frequently asked questions or seeking guidance on how to utilize our products effectively, you're in the right place.
Explore our comprehensive FAQs to find solutions to common queries, or dive into our detailed instructions to learn how to navigate our concerts and patches with ease. Our goal is to provide you with the support you need to elevate your worship experience.
If you can't find what you're looking for, don't hesitate to reach out to our dedicated support team. We're here to ensure that you have a seamless and fulfilling journey with our worship tone products.
Frequently asked questions
I haven't received an email with download links
Typically, upon purchasing or downloading a product from us, an email containing the download links is automatically sent to your inbox. If you haven't received this email, please first check your Spam or Junk folder, as our emails sometimes end up there. If you find our email in the Spam folder, please mark the sender's email address (thatworshiptone@gmail.com) as safe to ensure future deliveries reach your inbox. If you've checked both your inbox and Spam folder and still can't find the email, please don't hesitate to reach out to us directly. Occasionally, emails fail to deliver due to user errors such as misspelling their email during the order process. Rest assured, we can swiftly correct any errors and ensure that you receive the necessary download links. We're here to assist you every step of the way.
How does your product/service work?
Our products primarily consist of digital downloads, including concerts and patches tailored for worship music. Upon purchasing a product from Worship Tone, you will receive access to download links via email. These downloads contain the necessary files to integrate our concerts and patches into your preferred software environment, such as MainStage or other compatible platforms.
To use our concerts and patches effectively, simply follow the instructions provided with your purchase. Typically, you'll import the files into your software application and configure them according to your preferences. Detailed guidance on installation and usage is available within the product documentation.
Refunds for our digital products are subject to review by the Worship Tone team. If you encounter any difficulties or have concerns about your purchase, please reach out to our support team for assistance. We're dedicated to ensuring that you have a positive experience with our products and are here to address any questions or issues you may have.
Contact our team
Let us know if you have specific questions.
You can also email us directly at thatworshiptone@gmail.com